FirmOps

FirmOps builds a law firm its own AI brain and manages it on an ongoing basis, so the firm gains real AI capability without hiring or managing AI staff. Instead of stitching together six vendors, FirmOps connects the systems a firm already runs — case management (Clio), email, documents, phones, billing (QBO) and tasks — into one supervised layer that reads across all of them first, then acts only with human approval. Owners ask plain questions like "which matters need attention today?" and get answers grounded in live firm data: dormant matters, unsigned retainers, billing drift. Routine operations such as case launch, intake and client updates get drafted automatically and released by a person, never fired blindly. The model was built and proven inside a working personal injury practice, Conduit Law: 1,000+ cases processed, case launch cut from 2.5 hours to 10 minutes, and a 47-step process reduced to a single click. FirmOps delivers that same operator seat to other firms — one partner who builds the firm brain, connects it and keeps it running.

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